Loan Operations - Loan Processor
JOB TITLE: Loan Operations - Loan Processor
REPORTS TO: Loan Operations Manager
DEPARTMENT: Loan Operations
JOB SPECIFICS: High School diploma or the equivalent. Must have a minimum of three years experience in loan operations. Experience with and thorough knowledge of loan systems, compliance procedures, applicable federal and state laws and regulations, and Bank policies, procedures, and guidelines are essential. Skills should include computers and related computer programs and software. Working knowledge of Microsoft software products is necessary. Must be able to meet deadlines and work in a fast-paced, high volume environment. Good organizational, interpersonal, communications, and customer relations skills are required. Attention to detail and mental concentration are necessary for accurately performing tasks and handling frequent interruptions. Experience with and thorough knowledge of all loan types is required. These include consumer, single family, real estate, commercial and industrial and commercial loans. Community Bank experience is preferred. Ability to work with a team is a must.
EXTERNAL CONTACTS: Frequent contact with customers, attorneys, CPAs, auditors, vendors, regulators, and other financial institutions.
INTERNAL CONTACTS: Frequent contact with personnel throughout the Bank and Branches regarding loan administration and compliance issues. Frequent contact with Bank’s lending staff. Must be a team player with other loan operations personnel and all Bank personnel.
CONSEQUENCES OF ERRORS: Non-compliance with lending regulations and improper handling of loan documentation could result in delay of loan process and loans not being approved; poor customer service could result in loss of time, customer dissatisfaction, loss of customers, financial loss to the Bank, damage to Bank reputation; incorrect documentation could result in potential loan losses, customer dissatisfaction, loss of customers, financial loss for the Bank, damage to Bank reputation, and/or potential litigation against the Bank.
EXPOSURE TO CONFIDENTIAL INFORMATION: Access to customer financial statements, tax returns and credit information; employee account, loan, and other financial information; unauthorized release of information could result in customer dissatisfaction, loss of customers, financial loss to the Bank, damage to Bank reputation, and/or potential litigation against the Bank.
- RESPA/TRID – prepare early disclosures for 1-4 Family Real Estate loans bank wide.
- Prepare closing packages for TRID loans.
- Prepare other types of closing packages including commercial real estate, other commercial loans and all types of consumer loans.
- Prepare renewal loan packages.
- Prepare modifications for real estate loans.
- Maintain and manage the process of paying hazard insurance, property taxes and flood insurance out of escrow accounts.
- Track all hazard insurance and flood insurance paid through escrow using tickler system.
- Book all types of loans including consumer, single family, commercial and industrial and commercial real estate.
- Maintain negotiable collateral.
The above statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.